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DoyleSoft Knowledge Base is very easy to use. Knowledge Base also works over an existing network and should easily accommodate all of your computers. Knowledge Base is perfect for: dental, medical, veterinary, legal, High-tech, and financial offices.
Open Database Design. Your data is your data, period.
Flexible License Agreement: Licensed for up to 20 computers
Simple and universal design
19 Data Entry fields for each Knowledge Base Article
Customizable Categories and Users
Easy Navigation and Search features
Adding A New Article
You can add a new record by clicking on the New icon or by pressing Ctrl + N. Clicking New clears all Knowledge Base article fields except KB Number, Title, Initial Entry, and Database Record. Please note: Initial Entry and Database Record are read-only.
Saving An Article
You can save an article by clicking on the Save icon or by pressing Ctrl + S. Clicking Save checks to see if this is a New article, if not, Knowledge Base brings up a message box saying "The currently displayed article will be appended." Click OK. If the article is a new article, Knowledge Base will bring up a message box saying "Article successfully saved."
Deleting An Article
Delete will delete the currently displayed article.
Printing An Article
You can print an article by clicking on the Print icon or by pressing Ctrl + P.
This will print an HTML style report to your default printer.
An example is displayed below.
You can Add, Edit, and Delete categories by clicking on Setup and Categories or by pressing F2. When you click Add, a few new options will show that will allow you to add a new category to the list box. Clicking Edit also shows a few new options that will allow you to edit the category currently selected in the list box. Clicking Delete will delete the currently selected category. Clicking Close or the "X" will close the window; you can also press Esc on the keyboard.
You can Add, Edit, and Delete users by clicking on Setup and Users or by pressing F3. When you click Add, a few new options will show that will allow you to add a new user to the list box. Clicking Edit also shows a few new options that will allow you to edit the user currently selected in the list box. Clicking Delete will delete the currently selected user. Clicking Close or the "X" will close the window; you can also press Esc on the keyboard.
Knowledge Base Path
You can edit the Knowledge Base database path by clicking on Setup and Knowledge Base Path or by pressing F4. Type in the path and name of the database file. (.MDB) Clicking OK will write the path to the preferences file. Clicking Cancel will close the window without making any changes.
Searching Knowledge Base
You can search Knowledge Base by clicking on the search icon or by pressing Ctrl + E.
You can access general information by clicking on Help | General. General Information will list the Knowledge Base path, Number of records, The Database Engine and the Database File Format.
Knowledge Base Images And Attachments
You can access the Knowledge Base Article attachments by clicking on the Images/Attachments button. The window that shows will have a path location for 10 different files relating to the current Knowledge Base Article. Entering a path to a file will add it to the database. You can also click and drag files into the window. The window will accept the dragged and drop file on the first field marked N/A. Clicking the View button will show the file.